If you do not know what repairs your dry top needs or if you want a pressure test, send it to us for a diagnostic (which includes a garment wash, pressure test, and patching).
The Process
Prior to any test, the dry top is washed using a cleaner made specifically for waterproof/breathable fabric and treated with an enzyme solution to neutralize odor and stop mildew. After drying, we pressurize the dry top and mark any leaks. We will inspect the top for any additional issues.
We will patch any leaks found during the pressure test. Excessive patching or any additional work needed, we will reach out for confirmation and an invoice to move forward.
This diagnostic includes the cost of washing the dry top, the pressure test and patching.
Important to Consider
We may determine the gear is beyond repair. We will not issue refunds for return shipping. Prior to sending, consider if you think the gear is beyond repair.
If you have any doubt, contact our repair team via the Support Chat. For dry tops, provide photos of BOTH the inside and outside of the dry top. We will do our best to provide a virtual inspection.
If the results determine that the dry top is beyond repair, customers are still responsible for the cost of the test and return shipping.